Author Archives: Jo Cleary

Insource outsource meal service

Insource or outsource your meal service?

Have you been thinking about outsourcing your meal service? Why? Is it because you think that by so doing, you will get a better result? Outsourcing your meal service can be a smart, strategic move. Forming a partnership with an experienced contractor can lift a load from your shoulders. However it must be considered carefully and take a broad range of factors into account before a decision is made. The cheapest […]

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Ideas to improve your meals at your residential care home

Optimise your Menu Your residents will probably let you know loud and clear what their favourites are.  What about other less popular dishes? Why do you persist?  Is it corporate policy you must give them so much choice – whether they like it or not?  Why do you have standard menus across multiple facilities when you know there are micro clusters of discerning diners, even between dining […]

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Handwashing in aged care

Clean Hands – a practical guide to reduce spread of infection

How effective and frequent is our hand washing – seriously.  The NHMRC suggests effective handwashing should take 30 seconds.  WHO demonstrates effective handwashing, taking 1 minute. Frequent handwashing with running water and soap can reduce risk of infection 3 ways: Contracting an infection. If we touch contaminated surfaces infection may enter the body if we then touch our eyes, nose or mouth.  A 2015 study showed participants […]

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Moffat Dining Differently Workshop Sydney 31 March.

New year, new decade of uncertainty and complexity. Book in now for Moffat’s aged care industry workshop on Dining Differently, to be held at Moffat Showrooms in Rydalmere NSW on Tuesday 31 March. 6 speakers will share their knowledge and stretch your thinking Jo Cleary will be speaking on Innovating within the constraints of your budget Using and maximising existing resources Ensuring your meal service meets the […]

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Compliments to the staff

Changing the culture in the dining room

On a recent project at a facility, I experienced a dining room of residents hostile towards the staff.  Residents were described as impatient, demanding and rude.  Management knew but hadn’t resolved the situation. I introduced some love notes for residents to fill in, complementing staff.  At first, there was resistance, and “why should we be nice to them” comments.  With nudging and encouragement, the residents one by […]

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What’s your biggest meal service concern?

When speaking to providers about their biggest meal service concern, they realise that there is not just one.  Incremental change is bound to disappoint and rarely delivers the anticipated return. Feedback on the top 5 concerns over 2019Cost, waste and value – maximising value and minimising waste on a tight budget. Quality of the meals presented to residents – delivering a freshly finished, appetising meal, no matter where […]

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Innovative Solutions

Got a Robot Coupe stick blender?  This short video will remind you how to clean and sanitise it. Interesting video from QUT Marek Kowalkiewicz Professor and QUT Chair in Digital Economy talking about Govt 5.0 – also think of Industry 5.0. Do you have limited space, equipment and/or time in the kitchen? Bryopin cooked meat specialists offer ready to heat and serve meats such as osso bucco, […]

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Aligning your meal service to your corporate values

Compassion, respect, caring ….. Does your organisation have a list of words describing its values to guide its strategy and operations?  Do you know your employer’s values off the top of your head? And are they meaningful to staff – and demonstrated by senior management? Are the values reflected in your residential care meal service? Next time you have a catering meeting, reflect on one of the […]

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Innovative Solutions

Do your staff, residents and community love a good coffee?  Check out the latest in state of the art super automatic machines providing both the fully automatic convenience for 24 hour barista-quality coffee along with the ability to still have your Café staff steam your milk with a wand if desired.  Option for payWave or drinker ID scan. For many suffering from limited mobility, turning over in […]

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What’s Cycling got to do with Eggs?

Quite a lot, actually, now that Steve Rooney has joined Australian Pasteurised Eggs. Steve sings the praises of the benefits of pasteurised eggs in aged care – and I found out why at a recent fireside chat with Steve. Jo:   are you a cyclist or an egg man? Steve:  Haha – both!  Eggs were very important to me during my competitive cycling life, and helped me be […]

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