What’s your biggest meal service concern?

When speaking to providers about their biggest meal service concern, they realise that there is not just one.  Incremental change is bound to disappoint and rarely delivers the anticipated return.

Feedback on the top 5 concerns over 2019
Cost, waste and value – maximising value and minimising waste on a tight budget. 
Quality of the meals presented to residents – delivering a freshly finished, appetising meal, no matter where and how it is cooked and plated.
Menu choice – providing achievable diverse choice to satisfy a discerning.
The dining room experience – ambience, support, comfort, enjoyment in any environment.
Staff training – practical, fun, safe, innovative, mindful, that increases capability and motivation.

What were your top concerns for 2019 and how you will address them in 2020?

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